Terms & Condition

 Terms and Conditions of Heartology Heart Hospital

1. Introduction
By using the services and facilities provided by Heartology Heart Hospital, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

 2. Registration and Administration
- Personal Information: Patients are required to provide accurate and complete personal information during registration.
- Identification Card: Patients must bring a valid identification card for registration and administration processes.

 3. Patient Rights and Responsibilities
- Patient Rights: Patients have the right to receive appropriate medical services, explanations regarding their health condition and treatment, and confidentiality of medical information.
- Patient Responsibilities: Patients must follow the instructions of doctors and medical staff, maintain courteous behavior while at the hospital, and pay the specified fees.

 4. Medical Services
- Consultation and Treatment: Medical services include consultation, examination, diagnosis, and treatment by competent doctors.
- Referrals: If necessary, patients will be referred to specialists or other medical facilities according to their health condition.

 5. Fees and Payment
- Cost Estimates: Cost estimates will be provided before services commence, but the final costs may vary depending on medical needs.
- Payment Methods: The hospital accepts payments via cash, credit card, or health insurance in collaboration with the hospital.

 6. Cancellation and Refunds
- Appointment Cancellation: Appointment cancellations must be made at least 24 hours in advance. Last-minute cancellations may incur cancellation fees.
- Refunds: Refunds are only available for advance payments if services have not been rendered, in accordance with the hospital’s policy.

 7. Confidentiality and Privacy
- Medical Confidentiality: All patient medical information will be kept confidential and will only be used for medical and administrative purposes within the hospital.
- Data Usage: Patient data may be used for research and development purposes, provided that the patient's identity is kept confidential.

 8. Liability
- Limitation of Liability: The hospital is not responsible for any loss or injury caused by events beyond our control, including but not limited to natural disasters, riots, and technological disruptions.
- Patient Responsibility: Patients are responsible for any loss or damage caused by their actions while at the hospital.

 9. Changes to Terms and Conditions
Heartology Heart Hospital reserves the right to change these terms and conditions at any time. Changes will be announced via the hospital's official website or other communication media.

 10. Contact
For further information or questions regarding these terms and conditions, please contact the Heartology Heart Hospital administration department via WA

By using the services of Heartology Heart Hospital, you are deemed to have read, understood, and agreed to all applicable terms and conditions.